Mobile network unofficial user's manual and cheat sheet



Click here to go back to the mobile operators guide main page

  Zain Mobile Logo
Zain - Fastlink - زين - فاستلنك
Orange Mobile Logo
Orange - Mobilecom - موبايلكم -أورنج
Umniah Mobile Logo
Umniah - أمنيه
Service Codes
Acount Plan (Information) *113# *777# *130#
Account Balance *116# *155# *133#
Know your number     *111#
Customer care 1234 1777 1331 (Free)
Call Center 1234 1777 1333 (5 Piasters) or 0788001333
Recharge Balance *114*CARDNUMBER# *150*CARDNUMBER# *133*CARDNUMBER#
Credit Transfer

See here

*170*YYY*NUMBER#

Where YYY is the amount to be transfered in Piasters so 500 means 5JDs, the number is a phone number starting with 077

*1331*XXX*078yyyyyyy#

Where XXX is the amount in piasters, for example 200 is 2JDs

       
Call Divert / Call Forward
Activate Call Divert when busy **67*Telephone Number #   **67*NUMBER#
Deactivate call divert when busy **62*Telephone Number #   ##67#
Activate call divert when no answer **61*Telephone Number #   **61*NUMBER#
DeActivate call divert when no answer ##61#   ##61#
Activate call Divert when can not be reached **62*Telephone Number #   **62*NUMBER#
Deactivate Divert when unreachable ##62#   ##62#
Activate All Divert **21*Telephone Number #   **21*NUMBER#
Deactivate divert all ##21#   ##21# (It is printed wrong in the manual as ##002#, which is the deactivate all diverts and not the deactivate divert all)
Deactivate ALL Divert Types in one go ##002#   ##002#
 
CLI (Must be activated on your account)   subscription fees 2 JD/month OR 0.5JD/week
send "sub clir" to 99111
To activate or deactivate 1366
CLIR   press *131# and follow the instructions
call 1333 and then "Mazaya al ishtirak"
Show my number   press *131# and follow the instructions *31#
Hide My Number (CLIR)   press *131# and follow the instructions #31#
Call Waiting and Call Hold
Call Waiting ON *43#   *43#
Call Waiting OFF #43#   #43#
 
Conference Calls     Call 1st participent, Put participent on hold and call 2nd participen, then dial 3 and the call button to combine (Up to 5 members), no additional charges
VoiceMail
Activate Service     Call 1336
Voicemail checking number     1336 or ums.umniah.com or 0788001337
From any other phone     +962788001337
Banning, Barring, Blocking incomming calls
Activate / Add number     1399 (1JD)
 
Missed Call Notification Activate  

Monthy subscription is 1 JD/month
Subscribe by Sending "ALERT SUB" to 97787 by SMS
Unsubscribe by Sending "ALERT UNSUB" in SMS to 97787

One time Per SMS: Send an empty SMS to 97787
(6 piasters/SMS)

Postpaid: 1333 - Modify subscription features - Follow instructions
To activate, divert calls to 0788001338

Prepaid: call 1322

SMS Service Center   +96277700016 00962788990088
Credit Transfer     Call 1331
Prepaid lines tarrif selection 1616    
Register super numbers 1790   Call 1331
List of super numbers *159#    
Internet customer care phone number     UMNIAH UMAX
from Umniah mobile 1344
Flash SMS    

send SMS to 98111 that is formatted as follows

078xxxxxx Hi there this is a flash SMS !

Roaming (Pre Paid)
خدمه التجوال للخطوط المدفوعه مسبقاً

    To make a call *131*00962788xxxx#
OR Send an SMS to 1311 with the number you wish to call, in both cases, your phone should ring shortly after and connect you. before leaving, maybe you should call 1333 and ask
Request internet and MMS settings from network     Use the *100# menu or call and ask for setting messages